Returns & Exchanges
At Cottonil, we stand by the quality of our premium cotton apparel and offer a hassle-free 14-day return and exchange window for all unworn items in their original packaging. Your comfort is our priority, ensuring every purchase meets our high standards of excellence.
Initiate Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Pack the Items
Securely pack the items in their original Cottonil packaging, ensuring all tags are attached and the product remains in its original condition.
Ship Your Return
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
Quality Check & Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing